Ordering & contact
If you wish to purchase one of my originals, please fill in the contact form here and I will contact you by return to complete the order.
Sometimes from the website it is difficult to get a feel for the artwork. If you would like a no obligation viewing of the picture. Please let me know in the messages and I can link up or send through a live video to you.
Please note that any payments are via Paypal only.
The final artwork will be varnished, signed front and back, and sent with the certificate of authenticity
Please check out the FAQ’s below which provide further details, or contact me and I will be happy to discuss any details with you.
Thank you
Jenny
FAQ’s and terms
Do you take commissions?
Yes, I’m open for commissions.
The price of commissions depends on how complicated will be the outcome of the artwork, the materials,the size and if it’s framed or not.
The 50% deposit of the final payment should be made prior to the beginning of the painting. The rest of the payment should be made when the painting is completed and before the shipping.
Payments are only through PayPal and are non-refundable.
Please contact me to discuss further about your commissioned painting.
What is the shipping method?
All the packages are sent by Royal Mail or DHL with tracking number and need signature when delivered.
Please allow 3-4 days to post your order.
How much is the shipping cost?
Free for mainland UK, unless indicated otherwise.
For orders outside of mainland UK costs are calculated as part of the order and will be shared with you as part of the order.
Does prices include taxes?
Customers outside of UK should note that total prices does not include taxes.
You are responsible for any additional taxes, duties or expenses which your country may levy.
Please check with your country’s customs department before ordering.
Will my painting be framed?
This is on a case by case basis and will be detailed next to the painting.
Can I cancel my order?
You can cancel your order before despatch only.
Please let me know by email for the cancellation of your order and I will process the refund.
Can I return my order?
Returns are not accepted